Privacy Policy

A legal disclaimer

This Privacy Policy outlines how Crystal Couture ("we", "our", or "us") collects, uses, maintains, and discloses information collected from users ("you" or "your") of our website www.crystalcouture.store ("Website") and any associated mobile applications, products, and services. This Privacy Policy applies to the Website and all products and services offered by Crystal Couture. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).
Customers are requested to contact our support team if they want to request deletion of their accounts (profiles) in our website. Once after verifying the identity, our team may proceed to permanently delete the account. Caution: The deletion process cannot be undone once completed. No data can be retrieved upon deletion.

1. Information We Collect:

We may collect personal identification information from you in a variety of ways, including but not limited to, when you visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. Personal identification information may include, but is not limited to, your name, email address, mailing address, phone number, credit card information, and other information that you provide to us voluntarily.

2. How We Use Collected Information:

We collect and use your personal information for the following purposes:

To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

3. How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing Your Personal Information:

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Changes to This Privacy Policy:

Crystal Couture has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

6. Your Acceptance of These Terms:

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

7. Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at crystal.couture.dubai@gmail.com.

This Privacy Policy was last updated on 08th April 2024.